When it comes to lawn care, we know that there will inevitably be accidents. A rock through a window, a cut cable line, a rut in the yard. But that doesn't mean we just ignore it. At Block, customer service is our priority so we'll do whatever it takes to solve the problem and help you feel taken care of.
We built support directly into the app so that at any point in time, you can quickly let us know about an issue as it arises. Within 24 hours you will receive a response from us with either a solution or a description of what we're doing to try to solve the problem for you. No more dial tones, missed calls or hidden phone numbers.