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How do I submit a support ticket?

To submit a support ticket:

  1. Tap the Support tab in the menu at the bottom of the screen.
  2. From the Select a Job field, choose the job that the support ticket is in reference to. If it is not in reference to a specific job, leave the field blank.
  3. In the field below, write a detailed description of the incident in question and provide all relevant details.
  4. When you have completed the description, tap Submit.
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You can submit a support ticket through the Block app on your mobile device or, if you are unable to find the answers to your questions or concerns, please email us or call our Support Team at (225) 612-2178.