If you are unable to service the property due to equipment malfunction:
- Tap the Incomplete tab in the menu at the bottom of the job screen.
- Select Equipment Malfunction from the options provided.
- In the field below, write a detailed description of the problem and your attempted solutions.
- When you have completed the description, tap Submit.
- From the Choose a Date field, select a date to return within the next three days. If your schedule does not allow you to return or if your equipment will not be ready before then, tap I can't come back so that another Mower can pick up the job.